Shipping policy

Shipping with Care, From My Workshop to Your Door

At Rosa Underwear, every order is more than just a package—it’s a carefully prepared item designed to bring you comfort and confidence. With a focus on quality and attention to detail, we make sure that every order arrives at your doorstep just as perfectly as it left ours.

Processing Time

Please allow 1–3 business days for us to prepare your order. This ensures that each piece from Rosa Underwear meets our quality standards before it ships.

Shipping Time

Once processed, your order will be shipped directly to you. Delivery typically takes 4–7 business days within Australia and New Zealand. We work with trusted carriers to ensure reliable and timely delivery.

Shipping Costs

We’re happy to offer free shipping on all orders within Australia and New Zealand as a thank-you for supporting Rosa Underwear.

Tracking Your Order

When your order is on its way, you’ll receive a confirmation with a tracking number so you can follow your package’s journey.

International Shipping

At this time, we only ship within Australia and New Zealand.

Need Assistance?

If you have any questions about your order, our team is ready to help.

Thank You for Your Support!

Your support means the world to us. Thank you for your patience as we carefully prepare every order—we can’t wait for you to receive your Rosa Underwear!