Shipping Policy

Shipping with Care, From My Workshop to Your Door

At Rosa’s Underwear, every order is more than just a package — it’s a carefully crafted piece designed to bring you comfort and confidence. With a focus on quality and attention to detail, we make sure every order arrives at your doorstep just as perfectly as it left ours.

Processing Time

Packing Your Order:
Please allow 1–3 business days for us to prepare your order.
This ensures that each pair of Rosa’s Underwear meets our high-quality standards before it ships out.

Shipping Time

On Its Way to You:
Once your order has been processed, it will be shipped directly to your door.
Please allow 5–8 business days for delivery within Canada and the United States.
We work with trusted carriers to ensure a smooth and reliable delivery experience.

Shipping Costs

Complimentary Shipping:
We’re pleased to offer free shipping on all orders within Canada and the United States as a thank-you for supporting Rosa’s Underwear.

Tracking Your Order

Peace of Mind:
Once your order has shipped, you’ll receive a confirmation email with your tracking number.
You can also check your order status anytime through our Track My Order page.

International Shipping

Currently Shipping Within Canada and the USA Only:
At this time, we are only offering shipping within Canada and the United States.

Need Assistance?
If you have any questions about your order, we’re here to help.
Please don’t hesitate to contact us at info@rosasunderwear.com, and we’ll do everything we can to ensure a smooth and pleasant delivery experience.

Thank You for Your Support
Your support truly means a lot to us.
Thank you for your patience as we take the time to prepare every order with care.
We can’t wait for you to receive your Rosa’s Underwear and experience the comfort and confidence it’s made to bring.