Privacy Policy

Privacy Policy

At Rosa Underwear, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information. By using our website (“Site”), you agree to the terms outlined here. If you do not agree with any part of this policy, please discontinue use of our Site and services.

What Information Do We Collect?

  • Personal information you provide: name, email address, postal address, phone number, and other details you choose to share with us.
  • Automatically collected information: IP address, browser type, device information, operating system, and browsing patterns.
  • Cookies and similar technologies: used to improve your browsing experience. For details, please see our Cookie Policy.

SMS Marketing
By opting in to SMS marketing (for example, by signing up on our website or selecting the SMS opt-in box at checkout), you agree to receive recurring automated promotional and personalized messages from Rosa Underwear at the mobile number you provide. Consent is not a condition of purchase.

  • Message frequency may vary.
  • Standard message and data rates may apply.
  • You can unsubscribe anytime by replying STOP. For help, reply HELP.
  • Your number will only be used for the purposes you consented to. We do not sell or share it with unaffiliated third parties.

If you do not opt in to SMS marketing, you will not receive promotional SMS messages. Transactional messages (e.g., order or shipping confirmations) may still be sent if you provide your number during checkout.

How Do We Use Your Data?
We use your data to:

  • Process and manage your orders.
  • Communicate with you about your purchases.
  • Send promotional offers (with your consent).
  • Improve and personalize our services.
  • Prevent fraud and maintain security.

Will Your Information Be Shared?
We only share your information when necessary:

  • With service providers who help with order fulfilment, payments, or marketing.
  • When required by law.
  • In case of a merger, acquisition, or sale of assets.
  • With third-party advertisers, but only with your explicit consent.

We do not sell your personal information.

How Long Do We Keep Your Data?
We retain your data only as long as necessary to fulfil the purposes outlined in this policy or as required by law. After that, data will be securely deleted or anonymized.

How Do We Keep Your Information Safe?
We use appropriate technical and organizational measures to protect your personal data. However, no online system is completely secure. By using our Site, you acknowledge that you provide information at your own risk.

Your Privacy Rights
You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate data.
  • Request deletion of your data, under certain conditions.
  • Withdraw consent for data processing at any time.

Cookies and Tracking Technologies
We use cookies to improve your experience on our Site, including remembering items in your shopping cart and sending cart reminders. You can manage cookie preferences in your browser.

Do We Collect Information From Minors?
Our services are not intended for children under 16. We do not knowingly collect information from minors. If we become aware of such data, we will delete it promptly.

Updates to This Policy
We may update this privacy policy from time to time. The latest version will always be available on our Site with an updated “Last Updated” date.